FAQS

Frequently Asked Questions

Can I integrate your CRM with other tools I’m already using?

Yes, our CRM supports seamless integration with popular tools like email marketing platforms, calendars, accounting software, and third-party APIs.

Is your CRM suitable for small businesses?

Definitely. Our flexible plans and scalable features make it a perfect fit for startups, small businesses, and growing enterprises alike.

How much does it cost to work with ROVO Digital?

Pricing depends on the service and scope. Our CRM platform starts at $89/month. Agency services (AI

search optimisation, automation builds, marketing strategy) are priced on a project or retainer basis. Book a free

consultation to get a tailored proposal.

Is training or onboarding support provided?

Yes, we provide onboarding assistance to all new customers. Additionally, ongoing support is available through our chatbot for any questions or guidance needed. We also offer a full setup service for our clients, available for a one-time fee based on the specific requirements of each customer.

What services does ROVO Digital offer?

ROVO Digital is a full-service AI marketing and automation agency. Our core services include: AI search

optimisation (GEO), marketing automation, CRM implementation, chatbot and AI assistant development, digital

marketing strategy, social media management, and business process automation. We serve businesses across

Bulgaria and internationally via remote delivery.

What is Generative Engine Optimisation (GEO)?

GEO is the practice of optimising your business to appear in AI-powered search results — including

ChatGPT, Google AI Overviews, Perplexity, and Gemini. Unlike traditional SEO, GEO focuses on how AI

models understand, cite, and recommend your business. ROVO Digital specialises in this emerging discipline.

What features does your platform offer?

Our platform includes real-time project monitoring, client interaction tracking, automated workflows, task scheduling, and advanced analytics tools — all designed to streamline operations. It also leverages AI-powered features such as intelligent lead scoring, predictive analytics, automated responses, and smart workflow optimization to enhance efficiency and decision-making.

How do I get started with your service?

Simply sign up through our website, choose your plan, and follow the setup guide. Take advantage of our 22-day free trial to explore the full capabilities of our platform in depth.

Is my data secure on your platform?

Absolutely. We use end-to-end encryption, regular security audits, and secure cloud storage to ensure your data is always protected.

How can I contact customer support?

You can reach our support team via live chat, email, or by submitting a ticket through your CRM dashboard. We’re available 24/7 to assist you.

How long does it take to see results from your marketing services?

Automation and CRM projects are typically live within 2–4 weeks. AI search optimisation shows measurable

movement within 60–90 days. Paid marketing campaigns can generate leads within the first week. We set clear

timelines and KPIs at the start of every engagement.

Do you offer free consultations?

Yes. You can book a free 30-minute strategy call via our website at rovodigital.com/schedule-a-demo. We

review your current setup, identify the biggest growth opportunities, and outline what a working engagement

would look like — no obligation.

What industries does ROVO Digital work with?

We work across industries including professional services, e-commerce, hospitality, real estate, health and

wellness, retail, and B2B services. Our systems-first approach works for any business that generates leads,

books appointments, or needs to automate customer communications.

Contact Us

Have questions or need a demo? Contact our team today—we’re here to help you manage clients with ease and precision.

Contact Us

We’re Here to Support Your CRM Journey

Are you interested in working with ROVO Digital?

In our free initial consultation, our experienced team will show you how ROVO CRM can make your digital sales processes simpler, faster – and better:

Unlock the true potential of your business with Us - your partner in growth and scalability. Designed to adapt to your evolving needs.

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